Este viernes 20 de diciembre, el Ministerio de Tecnologías de la Información y las Comunicaciones (MinTIC) dio un importante paso hacia la mejora de las telecomunicaciones en Colombia al inaugurar el Centro de Monitoreo e Inspección de Servicios de Comunicaciones. Esta plataforma innovadora permitirá supervisar en tiempo real la calidad de los servicios móviles y fijos en todo el territorio nacional.
El objetivo principal de este centro es garantizar la conectividad y la calidad de los servicios que los operadores de telecomunicaciones ofrecen a los ciudadanos. La herramienta emplea inteligencia artificial para monitorear parámetros como la velocidad de descarga y subida, la latencia y el estado operativo de las antenas de comunicación.
El ministro TIC, Mauricio Lizcano, explicó en entrevista con Caracol Radio que este sistema surge como respuesta a las quejas recurrentes de los usuarios sobre fallas en la señal y desconexiones en zonas rurales y urbanas. “Antes, cualquier colombiano podía quedarse sin señal porque no había un sistema en línea para monitorear las antenas. Ahora, podemos verificar la calidad en tiempo real, predecir fallas y tomar medidas inmediatas”, señaló.
El centro también facilitará la analítica de datos, la identificación de problemas técnicos y, en caso de ser necesario, la sanción a los operadores que no cumplan con los estándares de calidad. “Esto representa una solución integral para garantizar que los ciudadanos cuenten con un servicio confiable y de calidad”, agregó el ministro.
Con esta iniciativa, el MinTIC refuerza su compromiso de cerrar brechas digitales, optimizar la conectividad y mejorar la experiencia de los usuarios en Colombia.
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